Meet your host, Joanne Berry

Joanne Berry brings 30 years of professional international experience to the luxury and medical spa industry.
Joanne’s positions have focused on business management and education in many different segments of the spa industry including, cruise ships, multiple day spas, resort/destination spas and medical spas.
Joanne has conducted extensive training and product seminars, including training over 400 staff in all aspects of spa treatments and customer service while serving as the Education Manager with Steiner in San Diego. She also gained broad operations management experience overseeing spa services on 125 cruise ships. In addition, she also has a successful sales background with a history of consistently increasing sales and revenues. Joanne substantially increased revenues as the Spa Director of La Jolla Spa MD. La Jolla Spa MD was awarded Medical Spa of the Year by American Spa Magazine under her leadership as Director of Spa Operations.
Specialties: Hands on education, staff training & development, operations, preparing and designing manuals, spa management, expert networker.


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